Thai Airways was awarded the SkyTrax award for the world’s best economy class, winning the title again after scoring first place in 2017 as well! They win with the best economy class catering, the third-best seat and great service. Second place goes to Singapore Airlines, with Qatar Airways, Emirates and ANA All Nippon Air rounding […]
The Australian hotel chain, Meriton Property Services, has been fined $2,2M by Australia’s federal court for manipulating TripAdvisor reviews by providing fake or no email addresses for guests they believed to have had a bad experience at one of their properties. The court believed that this would mislead or deceive consumers looking to book with
In InterContinental Hotel Group’s (IHG) promotion calendar is usually a hole in August – with one of the popular Accelerate promotions ending in July and the next one starting in September. Instead, IHG Rewards Club is offering two promotions, offering 5,000 or 10,000 bonus per stay! Find out the details of the promotion to keep
A new start-up airline has applied for a licence to fly i Vietnam and announced large orders of planes earlier this year. Bamboo Airways signed deals for 24 Airbus A321neo in March and for 20 Boeing B787 in June. They have already received preliminary approvals from the Vietnamese government and plan to launch domestic service
Philippine Airlines recently received their first Airbus A350 and announced non-stop flights to New York as well as London. The A350 will have PAL’s new business class, with fully-flat business class seats with all-aisle access, new Premium Economy cabin and a spacious Economy cabin. It’s another great improvement for the 4-star airline on their march
International Airlines Group (IAG), the owner of British Airways, Iberia, Vueling and Level, is starting short-haul flights under the Level brand from Vienna. With 4 Airbus A321 planes, they will be starting with flights to Palma de Mallorca and London, followed by flights to Barcelona, Paris and Malaga. Why would IAG do that and what’s
The expansion of London’s Heathrow airport with a third runway has been a never-ending story, going back as far as I can remember. Now, the third runway has been approved by parliament in a decisive vote. But, true to form and history, this is by no means the end of the story: A number of
Marriott is testing Amazon’s Alexa for Hospitality in 10 hotels representing five of their brands later this year. Is this the best thing since free WiFi in hotels or the latest tech flop at hotels? What will you be able to do with it and is your privacy at risk when sharing your room with
International Hotels Group (IHG) is continuing to grow their portfolio. After acquiring the Regent brand in the luxury segment and buying a number of upscale hotels in the UK, IHG is now launching the voco upscale soft brand, focusing on hotel conversions. Several of the new UK properties will become part of voco and the
The hospitality industry has seen a lot of mergers & acquisitions lately and speculation had been rife that debt-laden Chinese group HNA would have to sell their stake in NH Hotels, after fire-sales of several other hotel holdings! Now, Minor International, a Thai hospitality business, has purchased HNA’s stake of 25.2% in NH Hotels, in
Wyndham Hotels acquired La Quinta recently and is moving quickly to integrate the companies. Effective June 4, 2018, the rewards programs of the two hotel groups are taking the first step towards integrating them from a customer perspective: You can now link your accounts, transfer rewards points at a 1:1 ratio and get a status
Singapore Airlines is relaunching non-stop flights between Singapore and Newark, NJ, starting October 11, 2018. They will be the longest flights in the world at almost 19 hours, utilizing Airbus new A350 Ultra Long Range (ULR) planes. The new A350 will be configured in a two-class layout with 67 Business Class seats and 94 Premium