Thai Airways has World’s Best Economy Class – SkyTrax 2018 Awards

Thai Airways was awarded the SkyTrax award for the world’s best economy class, winning the title again after scoring first place in 2017 as well! They win with the best economy class catering, the third-best seat and great service. Second place goes to Singapore Airlines, with Qatar Airways, Emirates and ANA All Nippon Air rounding out the Top 5! Find … Continue reading

Meriton Hotels fined for manipulating TripAdvisor Reviews

The Australian hotel chain, Meriton Property Services, has been fined $2,2M by Australia’s federal court for manipulating TripAdvisor reviews by providing fake or no email addresses for guests they believed to have had a bad experience at one of their properties. The court believed that this would mislead or deceive consumers looking to book with Meriton, as it created a … Continue reading

IHG Rewards summer 2018 promotion: Earn 5,000 or 10,000 points per stay!

In InterContinental Hotel Group’s (IHG) promotion calendar is usually a hole in August – with one of the popular Accelerate promotions ending in July and the next one starting in September. Instead, IHG Rewards Club is offering two promotions, offering 5,000 or 10,000 bonus per stay! Find out the details of the  promotion to keep earning IHG Rewards points! … Continue reading

Bamboo Airways launching service in Vietnam in 2018

A new start-up airline has applied for a licence to fly i Vietnam and announced large orders of planes earlier this year. Bamboo Airways signed deals for 24 Airbus A321neo in March and for 20 Boeing B787 in June. They have already received preliminary approvals from the Vietnamese government and plan to launch domestic service in Vietnam with leased planes … Continue reading

Philippine Airline’s new Airbus A350 will fly to London and New York!

Philippine Airlines recently received their first Airbus A350 and announced non-stop flights to New York as well as London. The A350 will have PAL’s new business class, with fully-flat business class seats with all-aisle access, new Premium Economy cabin and a spacious Economy cabin. It’s another great improvement for the 4-star airline on their march towards 5-star status! … Continue reading

IAG launches Level short-haul flights from Vienna – why?

International Airlines Group (IAG), the owner of British Airways, Iberia, Vueling and Level, is starting short-haul flights under the Level brand from Vienna. With 4 Airbus A321 planes, they will be starting with flights to Palma de Mallorca and London, followed by flights to Barcelona, Paris and Malaga. Why would IAG do that and what’s in it for you? … Continue reading

London Heathrow Airport expansion approved by parliament

The expansion of London’s Heathrow airport with a third runway has been a never-ending story, going back as far as I can remember. Now, the third runway has been approved by parliament in a decisive vote. But, true to form and history, this is by no means the end of the story: A number of parties, including London’s mayor have … Continue reading

Amazon’s Alexa is coming to a Marriott near you!

Marriott is testing Amazon’s Alexa for Hospitality in 10 hotels representing five of their brands later this year. Is this the best thing since free WiFi in hotels or the latest tech flop at hotels? What will you be able to do with it and is your privacy at risk when sharing your room with Amazon’s Echo? Read my take … Continue reading

Thailand’s Minor Group takes over Spain’s NH Hotels from China’s HNA

The hospitality industry has seen a lot of mergers & acquisitions lately and speculation had been rife that debt-laden Chinese group HNA would have to sell their stake in NH Hotels, after fire-sales of several other hotel holdings! Now, Minor International, a Thai hospitality business, has purchased HNA’s stake of 25.2% in NH Hotels, in addition to their previous purchase … Continue reading