I wanted to finally see Lombok and enjoy the beach after lots of wildlife adventure and city life.. and ideally use points to save on this budget trip – and that made the Sheraton Senggigi the only best choice on Lombok for me. It’s the only large chain property available on points and it is an SPG Category 2 property available for few points.
Location: The Sheraton is one of the older properties on Senggigi beach and has a prime location with a long stretch of its own beach at the Northern end. It’s easily reached by taxi or bus from the Lombok airport or by boat from Bali. It’s right next to the Art Market, if you need to shop for souvenirs and there are a number of restaurants along the main road just South of it, if you want to eat outside the hotel (and you should!).
Service: Service was generally friendly and professional. There was a little confusion at check-in about my (lack of) status, but otherwise, everybody was helpful and wearing a big smile. Check-in and out was quick, I was able to get a late check-out and housekeeping was thorough. The restaurant and bar staff were equally friendly. I didn’t have any issues during my stay and felt well taken care off throughout!
Room: If the service was the highlight of my stay at the Sheraton, the room certainly was not. The hotel was built in 1991 and it shows. The decor is old fashioned and the rooms are well worn. While they are well maintained, it seems to be limited to fresh paint/varnish – the a/c, furniture, bathroom and light fixtures and tiles all seem to be from the opening. There are also few power outlets (none by the bed) and wifi is weak. At least the rooms are clean, the bed is comfortable and you have a safe, TV, small fridge and kettle for coffee/tea. My room had a small balcony with a view over the pool and beach, making for a great “office” during some rain!
Amenities/Restaurant: One of the upsides of being an older hotel is the lush landscaping around the property and pool – the old trees and dense greenery make it a beautiful place to hang out! The resort pool is large and nicely shaped, allowing to relax or play. The beach in front of the Sheraton is nice – well maintained, clean and free of obstructions, not a given on Senggigi as you can see here! There is also a small gym, good for a light cardio or weight workout, with a nice (co-ed) wellness area with a sauna, steam and loungers to relax. It didn’t see a lot of use, so I had to tell the staff to turn things on. It was a nice place to get a work out and relax before bed for me!
I had breakfast at the main restaurant once. While the choices were pretty standard with fruit, cereal, pastries, eggs and other hot dishes, the quality and taste were below average. From the coffee to the pastries and eggs, everything had unusual tastes and not in a good way. I skipped breakfast the next day and headed out to local restaurants for dinner instead! The beach bar was much nicer, with good and reasonably priced cocktails to go with the beautiful sunset over the ocean!
Conclusion: If you want to stay on points on Lombok, the Sheraton is the only chain hotel that you can do that, and as a category 2 hotel (it was still cat 1 when I booked it), it’s a good deal, especially on weekends! Paying in cash, the Sheraton is surprisingly expensive, and I’d probably recommend to stay at one of the independent hotels – a few of them get favorable reviews on Tripadvisor and are not much more!